j08's Privacy Policy
j08 is committed to keeping your personal information secure — through SSL encryption and strict data protection practices.
Introduction and Scope
j08 ("we", "us", or "platform") provides a reliable online betting and casino service for users in Bangladesh. Protecting your privacy is one of our top priorities. This privacy policy explains in detail what information we collect, how it is used, how it is stored and kept secure, and what rights you have.
This policy applies to j08's website, mobile version, and other digital services. We may update this policy from time to time, and appropriate notice will be provided on the website whenever changes are made. We therefore recommend reviewing this page regularly.
Information We Collect
Personal Identification Information
When you create an account on j08 or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID or passport number (for identity verification)
- Address and country information
Financial and Transaction Information
To ensure secure transactions, we collect:
- bKash, Nagad, Rocket, or Upay account numbers (for transactions only)
- Deposit and withdrawal history
- Betting and gaming activity records
- Bonus and promotional activity usage
Technical and Device Information
To improve our service quality and security, we automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Cookies and similar tracking technologies
- Website usage patterns and preferences
- Session duration and navigation data
Purpose of Data Use
j08 uses your personal information only for the purposes listed below. We do not sell your information to third parties for commercial purposes without your consent.
Account Management
Your information is used to create, verify, and manage your account. This includes identity confirmation and age verification (confirming 21+).
Financial Transaction Processing
Your information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to ensure transaction security.
Fraud Prevention and Security
Your information is analysed to detect suspicious activity, ensure account security, and maintain the overall security of the platform.
Customer Support
Our 24/7 live chat support team uses your information to resolve your issues quickly and provide personalised assistance.
Service Improvement
User experience is analysed to improve our gaming platform, interface, and overall service quality.
Legal Compliance
Information is retained to comply with applicable laws and regulations and to provide reports to regulatory authorities when required.
Cookies and Tracking Technologies
j08 uses cookies to keep the website running smoothly and to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the website. This includes maintaining login sessions and ensuring security. They cannot be disabled.
Analytical Cookies
These cookies are used to understand how visitors navigate the website. This information helps us improve our services. These cookies can be controlled from your browser settings.
Preference Cookies
These cookies store your language preferences, display settings, and other personalised experience data. They make your experience more convenient and enjoyable.
Data Sharing and Disclosure
j08 does not sell your personal information to third parties. However, we may share certain information in the following limited circumstances:
Service Provider Partners
Necessary information may be shared with trusted technology and payment partners who assist in operating our platform. These partners are bound to comply with the terms of our privacy policy.
Legal Authorities
We may be legally required to provide necessary information in response to court orders, legal proceedings, or valid requests from government authorities. In such cases, we provide only the minimum information required.
Addressing Security Threats
In cases of fraud, hacking, or other security breaches, relevant information may be shared to conduct investigations and protect affected users.
Business Transfers
In the event of a merger, acquisition, or sale of j08's business or assets, user information may be transferred. In such cases, the new owner will be bound to comply with the terms of this privacy policy.
Data Security Measures
j08 uses industry-standard security measures to keep your personal and financial information secure.
🔒 SSL Encryption
All data transfers are secured through SSL (Secure Socket Layer) encryption technology, keeping your connection completely safe.
🛡️ Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorised access and cyber attacks.
🔑 Two-Factor Authentication
Two-Factor Authentication is available to provide an extra layer of security for your account.
💾 Encrypted Storage
Stored data is kept in encrypted databases. Passwords are never stored in plain text — they are always hashed and salted.
🔍 Regular Audits
Regular security audits and penetration testing are conducted to identify security vulnerabilities.
👥 Restricted Access
Only authorised staff can access the relevant data. A log is recorded for every access and reviewed regularly.
Data Retention Period
j08 retains your information only for as long as necessary. Retention periods are determined according to the following policy:
Active Account Data
Your personal information, transaction history, and gaming activity records are retained for as long as your account remains active. This data is used for account management and service improvement.
After Account Closure
Even after an account is closed or deactivated, the minimum necessary information is retained for a defined period for legal obligations, regulatory requirements, and potential dispute resolution.
Financial Transaction Records
Financial transaction records are retained for the period required by law. Once that period expires, the data is securely deleted or anonymised.
Your Rights
As a j08 user, you have the following rights regarding your own information. Contact us to exercise any of these rights.
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the stored data.
Right to Correction
If any of your stored information is inaccurate or incomplete, you have the right to request a correction. We will make the correction as quickly as possible.
Right to Deletion
In certain circumstances, you have the right to request the deletion of your personal information, though some data may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing and promotional communications. After you object, we will stop using your data for that specific purpose.
Protection of Minors' Data
Restriction for Under-21s
j08 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is carried out at the time of account registration.
Unintentional Data Collection
If we become aware that information from a person under the age of 21 has been collected unintentionally, we will immediately delete that information and close the associated account. If you have any information about this, please notify us at [email protected].
Policy Changes and Updates
j08 reviews and updates this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
Change Notifications
- A notice will be displayed on the website homepage
- Registered users will be notified by email
- The "Last Updated" date at the top of this page will be changed
- For significant changes, your consent will be sought again
Your Responsibility After Changes
Continuing to use the platform after a policy update will be taken as your agreement to the updated policy. It is recommended that you review this page regularly.
Contact Us
For any questions, concerns, or requests related to the privacy policy, please contact our dedicated support team. We are committed to resolving all your concerns.
Live Chat Support
Email Contact
Want to learn more about our platform?
Read our terms and conditions and responsible gaming policy